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FAQ
Q1:Can we get some samples?Any charges?
Clients can get samples with charges. Sample fee will be refunded when order placed.Q2: How can we get a quote?
We can send you our catalogue including prices, and quote based on your requirements if the product is customized.Q3: What format design file you want for printing?
AI; PDF; CDR; PSD; EPS please.Q4: Can you help with the design?
We have professional designers to help with simple information such as logo and some images.We can provide you professional photos
with your logo if you sell online.Q5: What's the trade term and payment term?
30% or 50% of the total value to be paid before producing. Accept T/T, Credit Card,Western Union, L/C, PayPal.We highly recommend
you trade through alibaba trade assurance, it will guarantee the product quality, lead time, and your payment in safety.Q6: What about the lead time?
It will need 5 to 7 workdays after payment for ready stock products.Q7: How can i know if my goods have been shipped?
We will provide the tracking NO. to you once shipped.Q8: What shipping method can i choose? How about the shipping time for each option?
By express:DHL, UPS, TNT, FEDEX, 5-7 days,
By air:12-15 days
BY sea:21-35daysQ9:How can you guarantee product quality? If we are not satisfied your quality, what will you do?
We make samples and pre-production samples for you to confirm everything, and production will be the same as samples.
We recommend you to place order through alibaba trade assurance, it will guarantee the quality and lead time for your order.Q10: Can I visit your factory
Yes of course, It's our pleasure. Welcome to visit our company. Hope we can build a long-term cooperation with you.


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