2018 New Product Automatic Following Smart Luggage with Bluetooth and USB ChargeOur ServicesCompany InformationFAQ1. Can I get some samples for quality test?
A: Yes, samples are always ready to be delivered for customers to test the qualtiy. For EU customers, samples will be delivered from our Belgium office, for USA customers, samples will be delivered from our LA office.2. What is your terms of payment?
A: Generally, we use TT, 30% deposit in advance, 70% balance before shipment. L/C at sight is also accepted. For other payment terms can be negotiated.3. What’s the lead time?
A: It usually takes about 10-15 working days for bulk order. For small order, 5-7 working days will be ok, depending on the order qty.4. What is your terms of delivery?
A: Usually we do FOB Shanghai, but other delivery terms can also benegotiated.5. How do you ship the goods?
A: We ship samples by EMS, TNT, DHL or Fedex, for bulk orders they will be shipped by sea.6.What is your policy for Airwheel distributor?
A : We have detailed distributor agreement and benefit policy, please7. What is your warranty?
A: For all Airwheel products, we offer 1 year warranty. Special warrenty will be offered to distributors.8: Can I start with small trial order to test the market?
A: Yes, we give full support for customers to test the market, so small order and mixed order are both accepted.Contact
Kris Bai
Mob/whatsapp: +86 15307550876
Email: sales3 at airwheel.net