Packaging & Shipping
Company Information
FAQ
Q1. How to customize my own glass bear Mug A1: For customized color , simply send the Pantone code of the color; For custom printing, pls kindly send us the artwork in Vector Format For custom decoration, pls let us know the details
Q2. How to apply a sample A2: The sample order is always welcome.The samples without any customization will be available generally within 1-3 days;The samples with customization take generally 5-10 days, depends on the detailed requirements.The sample cost is refundable sometimes, but the freight cost is always paid by the receiver.
Q3. What about MOQ A3: The normal MOQ is 1000pcs per item, and we accept small trial orders via Alibaba. BTW, most of our key accounts order FCL every batch.
Q4. How many days for production A4: The production time is generally 15-25 days, depends on the order details and our real-time production schedule when the order placed.
Q5. What about the package A5: The routine packing method is that each wrapped with OPP bag then master carton.