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Packaging & ShippingFAQ
FAQ
Q1:If I do not like the design and color, can you change it?
A: Sure,we have designing team andmodify the coloranddesign until they meetyoursatisfaction and produce according to the designed style
Q2:What is your delivery time?
A:It is based on the quantity your order. But normally, our production time is 7-15 working days.
Q3. What's your payment term ?
A: Our normal payment term is 30% as deposit, balance beforeloadingby T/T. For large order, wecould discuss.
Q4:Does your products has any certifcate ?
A:Yes,ourproductscomply with EUstandard. We have CCC, SGS, ISO certificate.
Q5:What’s the warranty for the outdoor playground?
A:Usuallywe would note the warrantyfor1year. While the life expectancy could belonger timeunder good maintenance.