Product Effects
Company Information
No.1 desktop 3D printer manufacturer in China
355 employees
70 R&D engineers
15% of annual turnover invested in R&D
60 QC technicians,
20 process engineers
3-4 new models each year
Factory: ISO9001, ISO14001, OHSAS18000, ISO/IEC 27001:2013 and ISO/ICE 20000-1:2011
Products: CE, FCC, ROHS, REACH certification
5 production lines, 12000 units/month
Big customers: Conrad, Konica, Lenovo, clas Ohlson, Microcenter, Walmart, etc.
International Exhibition show: Formnext Rapid3D,TCT.CES,2019HKTDC
FAQ
FAQ:
Q1. Why should I buy from you?
We are Walmart supplier and top 5 brand of 3D printers worldwide, 15% turnover invested in R&D
Leading technology and affordable price, selling quite well in many regions.
Q2. Are you factory?
A1. Yes, welcome to visit our factory at any time.
Q3. Do all products have a warranty?
A3. Yes, all kinds of our products have 1 years warranty.
15 months
Q4. What is the payment terms?
A4. T/T, Paypal, Alipay, etc.Q5. Can we design packaging?
A5. YesQ6. Can we print our logo on the products?
A6. Yes, We can do it for you.
Q7.Techical support
A7. There are very detailed User Manual, Assembly Instruction,Youtube Video, FAQ list.
Usually, 95% issues could be fixed according to these files.
B. online Engineers Technical Assitance would provide you the solutions for the left 5% issues online imediately.Q8. Can we customize the product?
A8 Yes, OEM&ODM is welcome.Q9. Filament not extruding properly?
A9: Check the type of filament you're working with and set the proper extruder temperature based on the filament type and heated build platform if applicable; trial and error. Rule of thumb is to set the extruder temperature to the highest temperature for the specific filament, then decrease the temperature by 5°C until properly extruded. Please note this will vary with each 3D printer.