Company Information
Foshan GEMSAFE safe Manufacturer is one of the leading enterprise specialize in R&D, manufacturing, and Refrigeration products, smart home appliances. We have four branches, We have more than 100 employees. Can product a total of more than 15,000 units per month. 70% of the export trade, since 2003, we have started to provide OEM/ODM services to customers in Europe, USA, Japan, Australia, Canada and Russia. We have accumulated a lot of experience in product appearance and quality control.Packaging & Shipping Shipping A1.Please send us an inquiry or find our sales online to talk, we will reply to you within 6 hours;
Q2.How can we send money?
A2.After you confirmed the order, you can send money by T/T or Paypal or Western Union, pls know that.
Q3.When will you send out the goods? And how long time we received them?
A3.For sample orders, usually within one week; For regular orders, usually within 2-3 weeks; For OEM orders, usually within one month.
If by DHL or other express, it needs 3-7 days after ship out.
If by normal Airline, it needs 1-2 weeks to get to your airport after we ship out.
If by sea, it needs about 1 month to get to your seaport after we ship out.
Q4.How long time warranty of your products?
A4.Usually we provide 1 year warranty from the date we send out the goods; If by sea shipping, then 13 months warranty.
Q5.If any problems on the products, how can we get the warranty maintenance?
A5.Usually if under warranty, we will offer free spare parts to replace; If can't be fixed, we will provide free new one to replace. For the shipping cost, we will share 50% and 50%,pls know that.
If out of warranty, you need to pay for the spare parts or new one and the shipping cost, pls know that.Contact us