FAQ
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: What is the lead time?
A: Sample is 3-5 days, mass production time is 10-15 working days for order less than 1000 pcs.
Q: Do you have any MOQ limit?
A: Our MOQ EXW is 10 pcs; MOQ FOB is 1000pcs.
Q: How do you ship the goods and how long does it take arrive?
A: We usually ship by DHL, UPS, FedEx or TNT international express. It usually takes 5-7 days to arrive.
Also we can send your goods by air and by ship if you need. Or we’re glad send to your agent or logistic.
Q: How to proceed the order if I have logo to print?
A: First, artwork for visual /confirm/iation, and next is sample picture or sending sample to you for /confirm/iation, finally we will go to mass production.
Q: Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.
Q: Do you accept drop shipping?
A: Yes, it's available
Q: Can i do my owe design package box ?
A: yes. you supply the artwork to us, and we can print the box with your own design.