Spectranet’s Hosted Contact Center (Cloud CC) Solutions Ranges from Hosted Dialer, Call Center Dialer, Interactive Voice Response System (IVRS), Broadcast Dialing, International Contact Center, Domestic Contact Center, Audio Video Conferencing, Hosted Messaging Services, VOIP Services and next-gen cloud-based services such as Virtual Private Server Hosting (VPS). The entire Call Center Solutions are tailored to meet the rapidly changing needs of our customers and times. Spectranet Hosted Contact Center (Cloud CC) Features:1. Predictive Dialer
2. Interactive Voice Response
3. Intelligent routing
4. Call recording and quality monitoring
5. Customized Reporting
6. Easy integration with third-party applications like CRM etc.