Customer Service Rating Customer Feedback Management Service Feedback Software

Product Description10 inch Android Customer Feedback Management System All in One Touch Service Rating Terminal with L Type Stand FeaturesFeedback Management SystemDirect Customer Engagement - Majority of the time, it is hard for management to connect with customers. Snappy Feedback Management System will bring you closer to your customers, and you can directly hear what your customers want to say to you.Built-In Web ServerSnappy FMS is easy, customizable and reliable. Through the built-in web application, we can easily add and manage the users, survey and feedback contents, scheduling the feedback questions and notification report.User ManagementIn Snappy FMS, you can create and manage login credentials for each user. And it has option to limit each user accessibility, who can access and what are the functionalities are accessible.Multi-Language SupportFeedback Management System has the multi-language support. As per configuration feedback content screen should show with configured language. End user can choose them known language tab and they can give the feedback.Content ManagementBy using built-in web application, you can manage the feedback contents. System has the predefined attractive templates. You can customize the template background, text size, font and style, images as per your need.Customizable SurveyCreate your own survey with customized form according to the specific requirement relating to the Products and Service offered by your establishment.Comment & Customer Information SectionComment section allows your customer to convey personal message or opinion about your product or the service given by you. With the help of this customer information you can figure out them complaints and suggestions.Reports & AnalyticsSnappy FMS reports give you more insight into feedback answer and help you improve the customer experience moving forward. It has easy to use filters that let you segment the important data. You can export the report into the PDF and Excel format as per your need.Email alert NotificationFeedback Management System has the option to send Email notification alert for the configured Email ID's at configured time. With the help of notification settings you can filter the needed feedback question and set the notification schedule.SMS alert NotificationFeedback Management System has the option to send SMS notification alert for the configured mobile numbers at configured time. As per the configuration selected feedback questions short summarize will be generated and sent to the configured mobile number. Backup & RestoreAs per user configuration user can get the instant backup of the Feedback Management System application data and the customer feedback. You can restore it at any time. In additional, our system has the scheduled backup option.
Model: FB-HP1008
Technical Specification: CPUQuad core cortex A7,1.2GRAM1GBInternal memory16GBOperation systemAndroid 6.0Touch screen5-Point capacitive touchPanel10.1"LCD IPS panelResolution1280*800Contrast ratio800Luminance250cd/m2Aspect Ratio,16:10WiFi802.11b/g/nEthernetOptional, RJ45 convert box(Ext)BuletoothBluetooth 4.0Card slotTF,Support up to 32GBMicro USBMicro USB OTGUSBUSB HostHDMIHDMI outputPower jackDC power inputEarphone3.5mm earphoneSerial port4P-2.0mm, serial portRJ454P-2.0mm connect to RJ45 boxBattery4500mah/3.7V,~working 2 hoursMicphoneyesSpeaker2*1WCamera2.0M/P,Front cameraMicphoneyesLanguageMulti-languageWorking temp0--40degreeCertificatesCE/FCC/ROHSColorWhite/BlackAdapterAdapter,5V/2AUser manualyesPackaging & ShippingCompany Information
about Snappy:Snappy is the one-stop supplier of queue management system, feedback management system& digital signage.Snappyheadquartered in Amsterdam - The Netherlands, which is famous for its innovative hi-tech industry. We have a manufacturing unit at Shenzhen - China, and have the financial management division at Dubai - UAE, and have the software development, support, marketing & call center at Thanjavur - India .Our Services
1.Customized packing and customer’s logo are accepted.
2.Sample order is welcomed.
3.Provide various transport ways for options.like by sea,by air or by freight company DHL,UPS,Fedex.
4.Factory Directly sale all over the world.
5.Follow the status of delivery time by time until the goods arrival.
6.Warrancy policy:12 month since shipment.FAQ
1.Do you support OEM service ?
Yes , we support OEM service.
2. What's your best price?
Our products have a quite wide price rangesfor different size and different system. Please contact us freely, we will be happy to give you a quotation upon receipt of your detailed requirements.
3.When and How can I get the price?
We usually quote within 24hours after we get your inquiry.Please feel free to contact us on trademanager If you are very urgent to get the price.Please call us or contact us in your email so that we will regard your inquiry priority.
4.What’s your payment method ?
Various payment methods are available, Alibaba Trade Assurance,Western Union and T/T.
100% payment for little value bill; 30% deposit and 70% before shipping for big value bill.
5.What's the lead time?
7-30days
6.Could you deliver the goods to our country ?
Yes , Please see the picture as below .