BG-216 Series KLEAN deep fat fryers food filters hood/design air cooker hood with CE certificate applying to the kitchen. Unique Range Vent Hood style structure, incorporating extraction functions of normal Kitchen exhaust hood and oil mist collection functions of the patented Klean Electrostatic Precipitator (ESP).Q: How long is the quality guarantee of your products? Can it be longer?
A: We can offer 1 year quality guarantee and life-long maintenance of our machine after the warranty period.
Q: Can you send the engineer check on the scene of the manufacturing? Can you prove the instillation and pay the cost at your own expense?
A: We can send the engineering to your site and provide the instillation guidance. But we need you to pay the travelling expense for our expensive engineer.
Q: Can you do the OEM for us?
A: Yes, we can. But the price maybe a little bit higher than the standard machine that we sell.
Q: If your ESP breaks down, tell me what I should do and give me the details about your service arrangement please.
A: First, you can solve the problem yourself by reading our installation and maintenance instruction. Second, you can show us the details about the problem by photo or video through Phone or E-mail. We will provide the solution based on the date. If all the above fails to solve the failure, we will send the experience engineers to the scene.
Ifyouare interest about our products, please do not hesitate to contact us. We are always to working with you. Thanks.