Question1: are you a manufacturer company?
A1. Yes, our factory was established in 2002 and has more than ten years' experience in this industry. Our products sell well all over the world with reliable quality and competitive price.
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Q2.What is the size of your factory?
A2. The factory covers an area of 20,000 square meters, more than 100 employees, 25 professional engineering and technical personnel.
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Q3: what are your main products?
A3. Uph products include sofas, beds, mattresses, coffee tables, dining tables, chairs, mirrors, chests, dressers, nightstands and cabinets.
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Question 4: can I choose the colors?
A4. Yes, we have different colors of materials, such as cowhide, PU leather and fabric.
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Q5: can I change the size of the product?
A5. We have standard sizes for all our products. But we can also make different sizes according to your specific requirements.
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Q6: can I buy some samples before ordering?
A6 Yes, we can provide samples before ordering.
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Q7: how long is the production lead time?
A7. Receive 50% of your deposit in 60-80 days
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Q8: what are your terms of payment?
A8.50 deposit advance + 50% balance on BL copy.
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Q9: what kind of services will you offer us?
A9. Within 10 years from the date of purchase, the quality of our furniture can guarantee which products have not been damaged by anyone.
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Q10: what is your packaging?
A10. We use high quality non-woven bags inside and reinforce cartons with clear labels. In order to reduce the cost of transportation, the goods are packed economically in comfortable boxes.
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Question 11: can you guarantee your products?
A11. Yes, our warranty period is 10 years. We are proud of our quality, because we have a professional QC team in every department. We will ask for a detailed image of any problem or warranty claim -- if emailed with a detailed picture, we will send replacement products at cost or provide replacement in subsequent orders