Bamboo round toothpick chopsticks production line barbecue incense stick making maker machineFAQ
Q1. Pre-sale service:
A1: Please offer us detail pouch size, filling capacity, speed request etc, Then will give you good quotation.
Q2. In-sale service:
A2: After placing order to our produce department, we will follow well your orders and inform you the production status. We will supply you photos
Q3. After-sale service:
A3: The machine will have one year warranty which will begin from the customer receive the machines. During the warranty year we will replace parts which are damaged (except man-make damage) to you.
Q4: Which products this machine line can make?
Toothpicks,sticks,chopsticks and so on.
Q5: How to install the machines?
A5: two ways: 1, customer send technician to our factory to learn how to adjust machine, we train them with free.
2, we can send our engineer abroad to adjust machine and train workers.
Q6: What to do if the machines don't work appropriately?
A6: Generally, you will find the solutions in the manual. But if still can not solve the problem, please contact with the after-sale service department or the sales person by email or phone. We will reply you within 24 hours.Customer feedbackabout our factory