BRIEF INTRODUCTIONPRODUCT INFORMATIONRELATED PRODUCTFAQ
FAQ
Q: Areyoua TradingCompanyora Factory?
MINYEis 100% real factoryand has been verifiedby SGS Group.Here isa VCRforyour reference:https://shanghai-my.en.alibaba.com/company_profile/video_introdution.html
Q:How about your production time?
about have 25-30 workingdays.Itdepends onthe windows&doors types and profile (like color requires).
Q: Whataboutyour MOQ?
For window and door, the minimum order quantity is 30 Square meters.
Q: Do you acceptcustomizeddesign and size?
Yes, sure, windows and doors are highly customized goods. So the size and design are up to you.
Q:What’syourpaymentterm?
T/T, L/C, Trade assurance and PayPal are available.
Q: What is your color available?
MINYE Standard Colors have Black, White, Dark grey, Nature, and Coffee. Other RAL Colors are also available but it will spend more time and money.
Q: What kinds of hardwaremostly?
China brand: HOPO, KIN LONG, PAGANI,YEAR, CHUANG
Germanybrand: ROTO, SIEGENIA
Italy brand: SAVIO, GIESSE
Q: What is profile available in your factory?
Aluminum (Non-Thermal Break and Thermal Break), PVC(UPVC&VINYL), Aluminum Cladding wood.
Q: Do you provide Sample?
Sure, it is available. But we need chargeforsample cost and freight fee.AFTER-SALES SERVICE
1.Make sure that the doors are factory-installed, installed or otherwise cause defects, damage, inconveniences and manufacturer and warranty within the factory.
2. If warranty products appear damages, they would be charged the cost of materials and labor costs based on the extent of the damage.
3. The special case of damage would be settled by the two sides negotiation.
4. Product manufacturers have a final explanation of their products.
5. Sixyears warrantyonthe whole product, 10 years warranty for German brand hardware, 10 years warranty for Austrian brand glazing and 10 years warranty for the U.S.A.silicon with lifelong service.
Sales