100W 18V Sunpower Solar Panel High Efficiency for Home RV Yacht Boat Marine Applications of Flexible Solar Charger Panel:Company InformationFAQ
Q1: Are you FACTORY?
A1:Yes, we are factory and have 10 years OEM/ODM experience.
Q2: Do you provide OEM/ODM Service?
A2:Yes, this service include logo branding, custom package, Software/Hard ware changes (pcb board, pairing name, sound volume, speaker types,battery sizes, etc), New Mold set-up, etc.
Q3: How can I get a QUOTATION?
A3:Please send us an inquiry, our sales teamwill guide you with a best option and price according to your requests.
Q4: What is your MOQ?
A4:We accept orders from as little as 1 unit for the sample order and at least 100 units for the batch order of some hot-selling models.
Q5: Do you have the ability to handle URGENT ORDER?
A5:Urgent order is supported and will be given the fastest action from order approval, artwork drawing/approval, production, and delivery.
A 4-7days delivery is possible for less complex order and in case of inventory materials.
Q6: What is the normal DELIVERY TIME?
A6:Immediate delivery for items with inventory.
New production order: around 15-25days, depending on quantity and complexity of the order.
Q7: What are your PAYMENT METHODS?
A7:Alibaba Trade Assurance order, TT bank transfer, Pay Pal. Western Union, Money Gram, etc
Q8: What is your WARRANTY POLICIES?
A8: We provide free ONE YEAR WARRANTY for this item.
Or we might also provide a reasonable percentage of free spare parts or units along with delivery.
Full responsibility will be taken to repair or replace the faulty pcs during warranty period.
Should there be any problems, pls follow below steps:
Step 1) Contact us via email or other possible ways
Step 2) Provide as much detail as possible about the problem you are having
Step 3) Replace or repair or refund, as agreed by both parties.Contact Us