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Factory OverviewPacking & Shipping
Our Services
Why Choose Topdive
Sample:
Q: What is the delivery time of a sample?
A:3-5days without any logo,5-7days with custom logo
Q: How do you ship the samples?
A: By express. In order to ship without any danmage, we prefer by FEDEX/DHL/TNT/UPS.
Mass Production:
Q: What is the MOQ?
A:500pcs. We also accept small quantity foe the trial order.
Q:What is the delivery time for 500pcs?
A:30 days for normal requirement, 35-40days for special material or process.
Quality Control:
Q: How do you control the quality ?
A: Strict IQC standard before assembling, then we have 7QC steps to guarantee the quality:air tight test/function test/QA test/Aging test/Visual test/on-site repairing/weighing.
Warranty:
Q: What is the warranty period?
A: 12 months.Q: What is your general failure rate?
A: Lower than 0.3%.Q: How to deal with if the diffuser damagedafter sales?
A: You just need to inform us the number of broken diffusers, we will be free of charge to send you the perfect ones with your next repeat orders.
If you can not wait for long or you may break up the partnership with us, no problem, we will ship the perfect ones separately to you, we will pay the freight cost.
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