Frequently Asked Questions
Q: Can I visit your factory?
A: Yes. Many domestic and international customers visit our factory every year.
Q: How long is the warranty of your equipment? Do you supply spare parts?
A: Our warranty period is one year generally. We can supply spare parts.
Q: Do you provide after-sale service?
A: Yes. We have a professional after-sale service team to promptly and thoroughly solve your problems.
Q: Do you provide equipment operation training?
A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passports.
Q: Do you provide beneficiation flow chart?
A: Yes. Our experienced engineers are specialized in designing process flow for various ores beneficiation, including iron ore, tin ore, copper ore, gold ore, lead zinc ore, manganese ore, etc.
Q: Can you test our samples?
A: Yes. You can send your samples to us for test and analysis.
Q: Have you made the whole ore dressing lines?
A: Yes. We have made several large ore dressing lines at home and abroad.