Billing platform & telecommunications infrastructure service

IDNs web based management portal, Teledome offers a complete billing platform & telecommunications infrastructure. We offer our customers a wide range of telecom services without committing to ongoing and costly investments a Telco in a boxAll you need is a PC, an Internet connection and you will become a virtual operator. Its that simple. We take care of the rest.Our bespoke infrastructure delivers the backbone and the enabling technology, so our clients only need to focus on their market Customer Call Usage Reporting The more you know about your customer the closer you will get in becoming their preferred supplier. End users are being targeted by your competitors at all times, so being able to provide your customers with exactly what they need and when they want it is the keystone to maintaining customer loyalty. Teledome customised call detail record (CDR), traffic volumes, traffic routing, statistical information on quality measurements, revenue summaries, provides resellers and end users the tools to provide the above.Call Termination - Worldwide Teledome offers the facility to terminate your customers calls to any national or international destinations. Least Cost Routing (LCR)& Real Time Billing IDN has a proven history in international Voice and Data traffic. Established relationships with leading international carriers specialising in high demand destinations. Utilising a range of carriers, delivering the lowest cost connection automatically. Least Cost Routing (LCR) and real time monitoring/ billing- Acceptable Success Rates (ASR) are standard features. Customised Solutions for your Clients Teledome can be configured to provide resellers the ability to offer a tailor made package based on unique customer profile e.g. in multi currency and multi lingual. Teledome has a multi level security access privilege, providing resellers and end users with the right information, control and security to protect their businesses. Carrier Quality Management IDN gives you complete control over your quality, you have the access to re-route between carriers if you find they are performing below your ASR & ACD requirements. Agent Level Marketing & Unlimited Retail Rate Schemes Resellers have the option to customize individual product lines according toneeds of their market and have the option of reselling their products to up to three levels. Resellers have the ability to modify the charges, increments and authorise destinations for each end user account thus allowing the reseller to compete more effectively and maximize his profitability in any given market.
Services we also provide are:
o Global Voice Network for Carrier and Wholesale Services,
o Soft Switch partitioning for Switch-less Resellers (Private Label services)
o Web-based real-time Billing, CRM, IVR, (end user support platforms for private label Resellers)
o 24/7 technical and Reseller support,
o Java API and HTML plug-ins for Resellers to provide online customer services,
o Private label prepaid, Disposable/ rechargeable International Calling Cards,
o Web based IP Calling cards
o PC to phone service
o +800 CLI Callthrough, VoIP CLI Callthrough (H323 protocol)
o International Call-back services (DID callback, callback calling cards, Web callback, CLI (ANI) callback, SMS callback, Email callback, GSM Callback, CLI International Callback disposable calling cards),
o VoIP Web based Callshop application with hardware and billing system + Direct access callshops
o Business Services and Virtual Centrex,
o Pin Bank services,
o Personal Numbering and follow-me services (Call forwarding)
o International Toll Free and Indirect Access Services,
o VoIP Telephony and wireless services over satellite for isolated territories,
o Satellite Services from Europe to Africa; Middle East and Asia
o IP / E1 Call termination service for carriers
o PRS (premium rate services) from UK
o CPS (carrier pre-select) services from UK