Toll-Free Number service (International Freephone Numbers)

IDNs web based management portal, "Teledome"- offers a complete billing platform and telecommunications infrastructure. IDN offer international toll free number services from most countries around the world. Freephone numbers from any country can be mapped to any land or mobile number in another country. This is a great way for companies and individuals to have a local presence in another country. This is an essential service for international suppliers, exporters and international service providers. As the caller does not pay for the call, they are more likely to make contact regards the services or products provided by the supplier.Best use of Freephone numbers are:
Use International Freephone numbers to give your clients local access to your company, even if your company is based in another country Use Freephone numbers to allow clients to call you for free Use Freephone numbers to allow your family and friends to contact you for free
Case studies: Chinese manufacturer uses a US freephone number to give them greater US presence Property company in Dubai allows potential buyers to contact them via their US and UK freephone number Taiwanese company uses a European Freephone number to provide better customer care South African relocation agent uses a European Freephone number on their website to give better customer inquiry service German travel agent uses a European Freephone number to reach greater customer base A UK service provider uses UK Freephone number to give free phone access to the customer support desk
Benefits of using IDN:Switch Less Reseller: This is a perfect solution for companies with a large corporateclientbase, looking for a voice resale opportunity. Companies such as utility companies and alike can present themselves to their clients, as an alternative telecom service provider.We provide 24 hour Support services to the reselers. You would be responsible for providing support services to your own clients, and for their account usage. Real-Time, Remote Accounts Management: IDN s web interface Teledome allows resellers to manage their accounts in real time. Internet account set-up, account activation, credit management and service selectioncan all be implemented 24 hours a day from anywhere with Internet access. Features included are Call Termination - Worldwide, Least Cost Routing (LCR)& Real Time Billing,Customised Solutions for your Clients,Carrier Quality Management. This way you can have the latest information on your clients account activities, which includes accounts, list of all calls made with date and time, source number, destination numbers and outcome of calls, you can change your end-user rates, create accounts, make payments, re-route between carriers of you experience any quality issues, view group balances and online list of calls, group statistics. Monthly statements can also be issued; using the database. If you have your own carriers you can also bring them aboard to use them to terminate your calls from your groups with us.Agent Level Marketing & Unlimited Retail Rate Schemes: Resellers have the option to customize individual product lines according toneeds of their market and have the option of reselling their products to up to three levels. Resellers have the ability to modify the charges, increments and authorise destinations for each end user account thus allowing the reseller to compete more effectively and maximize his profitability in any given market. No Branded IDN Services In The Market: Unlike most companies, IDN does not sell its products directly to the end user. Dedicated to its wholesale mission we recognize the importance of targeted marketing and the value added by the local reseller. IDN never competes with its resellers and we do our best to help the reseller to develop their market segmentAs a Reselling agent you would buy from The Company, at wholesale rate and sell it to your clients at rates that include your profit. We will set up your group (soft partition on the switch) with rate sheets, our rates to you and your rates to your customers, so as to have your customers to be charged at your rates. All our billing is done on one of the majorcurrencies (£, $, Euros).The countries that we support ITFS/free phone numbers from are: (If you require any additional destinations then please specify).Call through (call direct) services from:UK, US, Canada, Germany, France, Turkey, Ireland, South Africa, Italy, Austria, Switzerland, Belgium, Netherlands (Holland), Australia, New Zealand, Sweden, Chile, Colombia, Denmark, Finland, Greece, Hong Kong, Hungary, Israel, Indonesia, Japan Philippines, Poland, South Korea, Spain, Brazil, Malaysia, Mexico, Philippines, Russia, Singapore, Uruguay and Thailand via free phone 0800 services.
Additional services we also provide are:
o Global Voice Network for Carrier and Wholesale Services,
o Soft Switch partitioning for Switch-less Resellers (Private Label services)
o Web-based real-time Billing, CRM, IVR, (end user support platforms for private label Resellers)
o 24/7 technical and Reseller support,
o Java API and HTML plug-ins for Resellers to provide online customer services,
o Private label prepaid, Disposable/ rechargeable International Calling Cards,
o Web based IP Calling cards
o PC to phone service
o +800 CLI Callthrough, VoIP CLI Callthrough (H323 protocol)
o International Call-back services (DID callback, callback calling cards, Web callback, CLI (ANI) callback, SMS callback, Email callback, GSM Callback, CLI International Callback disposable calling cards),
o VoIP Web based Callshop application with hardware and billing system + Direct access callshops
o Business Services and Virtual Centrex,
o Pin Bank services,
o Personal Numbering and follow-me services (Call forwarding)
o International Toll Free and Indirect Access Services,
o VoIP Telephony and wireless services over satellite for isolated territories,
o Satellite Services from Europe to Africa; Middle East and Asia
o IP / E1 Call termination service for carriers
o PRS (premium rate services) from UK
o CPS (carrier pre-select) services from UK